Legal

Privacy Policy

This Privacy Policy explains how Stone Ganvale AI collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general draft template and should be reviewed and adapted to reflect your organisation's actual data practices and applicable law before publication.

1. Information We Collect

We may collect information that you provide directly to us, such as your name, email address, phone number, company details, and any other information you submit through contact forms, account registration, or correspondence with us.

We may also automatically collect certain technical information when you interact with our website, including your IP address, browser type, device information, pages visited, referring URLs, and timestamps, typically gathered through cookies, log files, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to respond to enquiries and support requests, to communicate updates and relevant information, to personalise user experience, to monitor and analyse usage trends, and to comply with legal and regulatory obligations.

We do not use personal information for purposes incompatible with those disclosed in this policy without first obtaining your consent where required.

3. Legal Basis for Processing

Where applicable data protection law requires it, we process personal data on one or more of the following legal bases: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights and freedoms.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognise repeat visitors, remember preferences, and gather analytics on how the site is used. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on this site.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information with trusted third-party service providers who assist us in operating our website and delivering our services, subject to confidentiality obligations. We may also disclose information where required by law, to protect our legal rights, or in connection with a business transfer such as a merger, acquisition, or asset sale.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

7. Data Security

We implement reasonable administrative, technical, and organisational safeguards designed to protect information from unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to us.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, to object to certain processing activities, and to request portability of your data. To exercise any of these rights, please contact us using the details provided on our website. We will respond to legitimate requests within a reasonable timeframe.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

11. International Data Transfers

If information is transferred to and processed in countries other than your own, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your information in accordance with this policy and applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through the contact information provided on our website. This document is a general template and should be reviewed by a qualified professional to ensure compliance with the laws applicable to your organisation.

Last updated: this policy is provided as a general template for Stone Ganvale AI and should be customised to reflect actual business practices prior to publication.